Policies

Returns and Cancellations

  • All parts and accessories are inspected before delivery. However, damage may occur during shipping. We request that customers inspect all parts and accessories at time of delivery for any damaged/ wrong/missing parts. Purchaser refers to any representative of the company designated to sign for delivery.
  • All defective products must be returned to US ENGINE PRODUCTION INC (properly supported by completed claim forms and receipts) so we can send out parts or replacement.
  • All returns and cancellations in any case are subject to a 25% restocking fee.
  • All returns are subject to inspection prior to credit being issued.
  • The part must be unused, in its original packaging (No seals or packaging can be broken)
  • Shipping and handling fees are not refundable.
  • No returns will be accepted over 30 days from invoice date in any case

Pricing/Specifications

  • All specifications, availability, and prices listed are based on the latest product information available at the time of publication. The right is reserved to make changes at any time without notice.

Core Return Criteria

  • You must contact our office by phone or E-mail; we will make all of the arrangements for the return of the core.
  • In order to receive a refund of your core deposit, the core must be returned within 30 days of the purchase date.
  • The engine and all parts must be attached and in reasonable condition.
  • Cores that cannot be remanufactured will not be refunded and may be subjected to additional charges.

Note

  • We recommend you keep all engine installation and service records with this Owner's Manual. You will be required to provide records showing Proof of Maintenance in the event a customer service and/or warranty situation arises.

 

Prop 65 Warning
The State of California requires that this warning to be posted for California residents purchasing products.
WARNING: Products may contain one or more chemicals known to the State of California to cause cancer and/or birth defects or other reproductive harm. For more information, visit www.P65Warnings.ca.gov.